Security & Compliance

Enterprise-Grade Security

Built for healthcare. Designed for trust. CommonLight meets the highest security and compliance standards.

Compliance & Certifications

Meeting healthcare industry standards for data protection and privacy.

HIPAA Compliant

In Progress - Target Q2 2025

Full HIPAA compliance for handling Protected Health Information (PHI), including Business Associate Agreements (BAA) available for all customers.

  • End-to-end encryption for data in transit and at rest
  • Access controls and audit logging
  • Regular security assessments and risk analysis

SOC 2 Type II

In Progress - Target Q3 2025

Demonstrating enterprise-grade security, availability, processing integrity, confidentiality, and privacy controls.

  • Independent third-party audits
  • Continuous monitoring and testing
  • Incident response procedures

Security Measures

Data Encryption

End-to-end encryption protects data at every stage

  • • TLS 1.3 in transit
  • • AES-256 at rest
  • • Encrypted database backups
  • • Key rotation policies

Access Control

Granular permissions ensure least-privilege access

  • • Role-based access control (RBAC)
  • • SSO/SAML integration
  • • Multi-factor authentication
  • • Session management

Infrastructure Security

Cloud infrastructure hardened for healthcare

  • • AWS SOC 2 compliant hosting
  • • Network segmentation
  • • DDoS protection
  • • Regular penetration testing

Audit Logging

Complete visibility into system access and changes

  • • Immutable audit trails
  • • User activity monitoring
  • • Data access logs
  • • Anomaly detection

Backup & Recovery

Business continuity with automated backups

  • • Daily encrypted backups
  • • 99.9% uptime SLA
  • • Disaster recovery plan
  • • Point-in-time recovery

Privacy by Design

Data minimization and privacy built-in

  • • No PII/PHI storage (metadata only)
  • • Data retention policies
  • • Right to deletion (GDPR/CCPA)
  • • Privacy impact assessments

Data Privacy Commitment

CommonLight operates on a metadata-only model. We never store personal health information (PHI) or personally identifiable information (PII).

✓ What We Store
  • • Provider names and locations
  • • Services offered
  • • Availability status
  • • Insurance accepted
✗ What We Never Store
  • • Patient names or demographics
  • • Medical histories
  • • Treatment details
  • • Financial information

Questions About Security?

Our security team is available to discuss your specific compliance and security requirements.

CommonLight
CommonLight

Technology empowering human connection in crisis response.

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