Up-to-date information on community services

Your team knows the community. We help keep its resource listings current.

CommonLight checks mental-health and social-service listings, then checks them again on a schedule. Each listing shows when and how it was checked. We deliver the information to your existing tools through supported connections.

Talk with usSee a sample listing

Tell us which services and area you cover, and how your team uses its resource list. We'll discuss whether CommonLight fits and what a next step could involve.

A woman wearing glasses working at a desktop computer in a home office.

1 in 3listings called had wrong or non-working numbers, or never called back.

18%of the time, callers could book an appointment.

U.S. Senate Finance Committee majority staff, secret-shopper study of Medicare Advantage mental-health directories, May 2023. Read the report

This is what an outdated list costs. It isn't only a health-plan problem.

Services change. Resource lists need to keep up.

Illustrative scenario

“I found the right program. Why doesn’t the number work?”

A care coordinator finds the right program, dials, and reaches a disconnected number. The program still exists; it moved and changed its intake line six months ago. Nobody's list caught up.

Your staff isn't doing anything wrong. Many of these failures start with information that was wrong before anyone picked up the phone. That part is fixable.

A hand dialing a desk phone beside a laptop.

Composite scenario.

How it works, and what you receive

Illustrative example, not a live listing

Anytown Peer Support Network

Anytown Community Room
123 Example St, Anytown, CO 80000

Weekly peer support group

Phone
555-0142
Hours
Tuesdays, 6:00–7:30 pm needs confirmation
Intake
Walk in. No referral needed.
How urgent
Routine and community T4
Confidence
High How complete, valid, fresh, and well-sourced this listing is. It describes our information, not the organization.
Checked
Provider call · 12 days ago

Confidence describes our information, not the organization.

How thoroughly a listing is checked depends on how urgent the service is and how costly an error would be.

  1. Bring listings together

    We gather resources in your service area, including your own list if you have one.

  2. Check the details

    We confirm the details people need, such as phone numbers, locations, hours, payment options, and who can use each service.

  3. Share the information

    We tailor verified listings for your team’s tools or send them as a file.

  4. Check again

    Services change, so we validate listings on a schedule and show when each was last verified.

Better resource information in the tools your team uses.

How CommonLight fitsFrom start to finish: service listings in your area go to CommonLight, which checks, structures, and re-checks them; the checked listings reach your existing tools or a data file; staff use them to help people.Service listingsin your areaCommonLightChecks, structures,re-checksYour existing toolsor a data fileStaff helping people

CommonLight checks and updates service listings, then provides them through an API or a file, depending on your setup. Your team can use that information where it already works.

Who it's for

Who we work with

Real work with real organizations. Here is what we can show today.

Douglas County, Colorado

A completed pilot on the County's community resource data.

Working alongside Douglas County Human Services, Community Services, and Information Technology, CommonLight applied its resource intelligence methodology to the County's existing dataset. The pilot demonstrated an approach that improved the accuracy and completeness of the County's Social Services Resource Locator data while reducing the manual effort required to maintain it.

“Accurate community resource information is only valuable if we can keep it accurate over time.”

Laura Ciancone, MPH, Mental Health Division Manager, Douglas County

Read the announcement →

NinePatch

CommonLight’s Atlas supplies resource data for NinePatch’s care coordination platform.

CommonLight’s Atlas provides verified resource data. NinePatch provides the care coordination platform that uses that data. NinePatch announced its partnership with CommonLight in May 2026.

“For too long, resource data has been treated as a list to publish, not a system to maintain.”

Jason Hopcus, Founder and CEO, CommonLight

Read NinePatch's announcement →

What was checked, and what still needs confirming

  • We check the details that matter most.

    Some services need more careful checks because a wrong answer carries greater risk.

  • We show our work.

    Each listing shows when and how its details were checked, along with what still needs confirmation.

  • We check again.

    Listings are reviewed on a schedule because services change.

A recently checked number does not mean a program has an opening today. We show what is known and what still needs confirmation.

Illustrative example, not a live listing

Anytown Peer Support Network

Weekly peer support group

Listing details

Phone
555-0142
Listed hours
Tuesdays, 6:00–7:30 pm

The checking record

Last checked
12 days ago · Provider call
Still needs confirmation
Hours. Today’s availability is not confirmed.

The method and date describe the listing’s check. They do not confirm every detail or guarantee an opening.

Common questions

Does my staff have to change anything?
CommonLight supplies listing information for other tools. We'll first check how your team's tools can receive it and what setup is needed.
Do we need IT?
That depends on your tools and the delivery approach. We'll identify whether your vendor or IT team needs to be involved before agreeing on the setup.
What does it cost?
Tell us about your area, listings, and delivery needs so we can discuss scope and pricing.
Do you need any client information?
No. We do not need information about the people you serve. Please do not include it in your message.
We already use a referral platform. Do we have to switch?
CommonLight supplies listing information; your platform handles referrals. We'll confirm whether and how the two can connect.

Let's start with the resource information your team uses today.

You'll hear back from the CommonLight team.

A woman sitting with another person who rests a hand on her shoulder during a conversation.