AI-Powered Platform

Eliminate Ghost Networks. Connect Crisis Care in Real Time.

CommonLight's AI-powered platform validates provider availability instantly, routing individuals to verified care resources in under 2 minutes—reducing failed referrals by 95%.

98%

AI Accuracy

<2m

Avg Match Time

95%

Fewer Failures

View Platform

CommonLight

Live

11:42 AM

Dashboard

Active Cases12

Provider Network

Analytics

Settings

Today's Activity

24+12%

Cases Resolved

1.8m-24%

Avg Response Time

99.9%+0.2%

Network Uptime

Verified Providers

847

+12this week

Capacity Available

92%

+5%vs last week

Avg Match Time

1.2m

-40%improvement

Provider Network Status

Real-time

Verified & Available

At Capacity

Pending Verification

Recent Referrals

Crisis hotline → Behavioral health

2m ago

1.2m

Care coordinator → Housing

8m ago

Matching...

The Challenge

The Ghost Network Problem

Ghost networks—listed providers who don't actually exist or accept patients—cost healthcare billions annually and leave people in crisis without support.

30%

of listed providers

don't exist or accept patients

200+

hours wasted annually

per CHW on failed referrals

$4.2B

lost annually

in failed referrals nationwide

The Real-World Impact

For Individuals in Crisis

Hours spent calling non-existent providers
Delayed care during critical moments
Escalating crises due to failed connections

For Care Teams

Burnout from repeated failed referrals
Wasted time that could be spent on care
Loss of trust in referral systems

CommonLight solves this by validating providers in real-time, ensuring every referral connects to actual, available care.

Why Now

Care has always been human. It just hasn't always been connected.

For years, we have watched people navigate complex pathways without a clear roadmap. We have seen teams manage impossible caseloads with fragmented and incomplete information. We have witnessed care systems doing their best with tools that cannot keep up with real world demands.

CommonLight was created to evolve this story.

Our work began in communities, in moments of vulnerability, and in the lived reality of people trying to find their way. We translate those experiences into technologies that make care feel more connected, more responsive, and more human.

This is not innovation for its own sake. This is innovation in service of people.

What We Create

Technologies designed to bring connection to every step of the care journey.

Clarity in the Moment

Our tools recognize real need in real time and offer guidance that helps teams respond with calm, confidence, and compassion. The goal is not speed alone. The goal is clarity, so people feel supported instead of overwhelmed.

A Path, Not a Maze

We curate and structure resources with intention, so people land where they are meant to land, not where the system happens to place them. Every recommendation is grounded in context, relevance, and what truly serves the person in front of you.

Support for the Humans Doing the Work

Care coordinators, CHWs, peer specialists, and crisis responders receive insights that lighten their load and strengthen their impact. Our tools do not replace human care. They elevate it by giving teams the information they need at the moment they need it.

A Connected System, Not a Patchwork

Organizations gain visibility into what is available, what is changing, and what is emerging. This clarity helps entire ecosystems operate with more integrity, more trust, and more alignment. When systems see clearly, people move through care with greater ease and confidence.

Why Us

We create technologies that feel human because they are shaped by human experience.

Born from lived experience

Our perspective comes from years of service in real communities. We build from truth, not theory, and from the lived realities of people who have navigated complex systems with courage and resilience.

Created to fit the real world

Workflows are complicated. Systems are fragmented. Needs shift quickly. Our tools are designed to meet the real pace, pressure, and unpredictability of care, not an idealized version of it.

Focused on the full continuum

We support prevention, early intervention, crisis response, stabilization, and long-term care. Every step matters, and every step deserves clarity, dignity, and connection.

Committed to dignity and clarity

We believe technology should illuminate the path, not replace the people walking it. Our work strengthens human connection by helping teams see and support others with confidence and care.

Built for a connected tomorrow

We design for scale while protecting nuance and humanity. Our tools help entire ecosystems move toward a future where care feels clearer, more coherent, and more compassionate.

Our Impact

A future of care that is more connected, more coherent, and more compassionate.

When the path becomes clearer, everything changes. People feel supported instead of overwhelmed. Teams respond with confidence instead of uncertainty. Systems move with integrity instead of fragmentation.

This is the impact of connection made real.

What becomes possible with CommonLight

People find the right care faster

Teams make better decisions with less friction

Systems coordinate with clarity and trust

Equity improves through relevant, accessible pathways

Escalations reduce because needs are understood earlier

Leaders gain insights that strengthen communities

The care ecosystem becomes easier to navigate

Real-time data reveals measurable impact

Piloting in multiple communities in 2025

Built with intention. Guided by lived experience. Powered by real-time insights. Ready for national reach.

Our Partners

Who We Partner With

Crisis lines

Community navigation centers

Behavioral health networks

Public health departments

Care coordination teams

CHWs and peer specialists

Payers and value-based care programs

Nonprofits and social support orgs

Hospital and health system leaders

Current Pilot Partners

Brightstar Care

Brain Injury Alliance

ADWorks

Douglas County

Manna Resource

"AI tools like CommonLight represent the future of crisis response. When seconds matter, having intelligent support can be the difference between life and death."

Dr. Maria Santos

Clinical Psychologist, Crisis Intervention Specialist

Frequently Asked Questions

Learn more about how CommonLight empowers
crisis responders with AI technology.

CommonLight is an AI-powered support platform designed for crisis responders, 988 counselors, and community health workers. We provide intelligent, real-time guidance to help frontline workers respond more effectively in critical situations.

Our platform uses advanced AI to analyze incoming crisis situations, provide relevant guidance to responders, and route calls to the most appropriate resources. The AI acts as a supportive tool that enhances human decision-making without replacing the critical human element of crisis response.

Absolutely. We prioritize security and privacy with enterprise-grade encryption, HIPAA compliance, and strict data protection protocols. All sensitive health information is protected according to the highest industry standards, and our systems are regularly audited for security.

We're currently onboarding pilot partners for 2025. If you're a crisis response organization, 988 center, or community health program interested in participating, please contact us at partners@commonlight.tech. Our team will work with you to assess fit and plan implementation.

We provide comprehensive onboarding, training materials, and ongoing support for all pilot partners. Our team works closely with your staff to ensure they're comfortable using the platform and can maximize its benefits for their crisis response work.

CommonLight is designed to integrate with existing 988 infrastructure, providing AI-powered triage, intelligent routing, and real-time guidance to counselors. Our goal is to enhance the effectiveness of the 988 lifeline without disrupting established workflows.

Let's build a more connected future for care. Together.

If your community is ready for technologies that support the humans doing the work and illuminate the pathways people rely on, CommonLight is ready to partner.

We believe clarity creates connection.

We believe connection creates better care.

And we believe the future of care begins with all of us.